If you spot something in a BuzzLayer story that doesn’t look right, we want to hear about it. This page explains what we do when we get things wrong, how you can let us know, and what happens next — so you can trust that every correction is handled seriously and transparently.
What is our commitment to correcting errors?
BuzzLayer is committed to correcting all material errors promptly, clearly and with full transparency. When we make a mistake that affects the accuracy or fairness of a story, we fix it and tell readers what changed. This commitment applies to every article we publish, whether it covers technology, politics or public-interest stories. Our Standards & Fact-Checking Lead, Priya Sharma, oversees all corrections to ensure consistency and accountability.
How do I report an error?
Send an email to corrections@buzzlayer.org with the article URL, a description of the error and your source or supporting evidence if you have it. You can also reach the editorial line at +1 416 555 0220, but email is the fastest route. Our newsroom monitors this address during regular business hours in Toronto. If you prefer to submit a complaint through a formal process, use /complaints-procedure/.
Who handles corrections at BuzzLayer?
Priya Sharma, our Standards & Fact-Checking Lead, manages the corrections process from start to finish. She coordinates with the relevant editor or reporter to verify the claim, decides whether a material error occurred and ensures the fix is published. For complex or high-impact corrections, Priya escalates directly to Editor-in-Chief Alex Nguyen (alex.nguyen@buzzlayer.org, +1 416 555 0220), who makes the final decision on publication and any broader retraction if needed. You can read our full /fact-checking-policy/ to see how we verify facts before publication.
What happens after I report a suspected error?
Priya’s team acknowledges receipt within one business day and investigates within three business days. If the error is confirmed as material — meaning it affects the story’s core accuracy, fairness or context — we update the article and add a clear correction note at the top or bottom of the piece. That note states the original error, the correction, the date of change and a link to this policy. Minor or cosmetic errors (such as a misspelled name that doesn’t affect understanding) are fixed silently, though we still log them internally.
How this works in practice
Suppose we published a story stating that a Canadian startup raised $5 million in seed funding, but the actual amount was $4.5 million. A reader emails corrections@buzzlayer.org with the correct figure and a link to the company’s public announcement. Priya Sharma confirms the discrepancy with the reporter and the company’s own press release. She then updates the article to reflect $4.5 million, adds a correction note reading “Correction: An earlier version of this article misstated the seed funding amount. The correct figure is $4.5 million. This has been updated on [date].” The reporter also reviews the source for the original error to prevent recurrence.
What if I’m not satisfied with the response?
If you believe a correction was handled inadequately — for example, if it was not published promptly or the note was unclear — you can escalate to Alex Nguyen at alex.nguyen@buzzlayer.org. Alex reviews the matter independently and may order a revised correction, a broader editor’s note or, in rare cases, a retraction. Our /editorial-policy/ outlines the standards that guide all our editorial decisions, including corrections. We also keep a record of all significant corrections and retractions for internal audit.
In short
When BuzzLayer gets something wrong, we fix it openly and without delay. Send errors to corrections@buzzlayer.org, and Priya Sharma’s team will investigate and update the story with a clear note. If you need further recourse, Alex Nguyen is your contact. BuzzLayer is owned by Northern Beacon Media Inc. (Ontario Business Registry #1003194827), and this corrections policy is a core part of our promise to deliver trustworthy Canadian journalism.